Reference

Terms That Cover How fd7 Works for You

These terms set out what you agree to when you open an account on fd7 and use our services — including deposits via bKash, Nagad and Rocket, game access and withdrawal requests.

Account eligibility applies by regionbKash, Nagad & Rocket wallet use coveredWithdrawal rules clearly statedAccount security is your shared responsibilityTerms updated when rules change
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fd7 Terms That Cover How fd7 Works for You
HOW WE HOLD THIS

Account Security and How We Apply These Terms

We apply these terms consistently across every account. Your login credentials, OTP and wallet PIN are your responsibility — do not share them. We verify withdrawal requests against the wallet account registered on your profile, so your bKash, Nagad or Rocket number must match what you submitted at registration. If details do not match, the request is held until identity is confirmed through our support process.

Account Verification

We check your registered wallet number against withdrawal requests. bKash, Nagad and Rocket details must match your account record exactly before funds are released.

Term Updates and Notice

When terms change, the revised page goes live immediately. The date at the top reflects the current version. Check back any time to see what has been updated.

Account Suspension Rights

We reserve the right to suspend or close accounts that breach these terms — including duplicate accounts, misuse of wallet top-ups or activity inconsistent with eligible-region rules.

Requesting Account Changes

To update your registered wallet number or request account closure, contact support via live chat and complete the identity step we send to your registered mobile number.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about your account — a disputed transaction, a wallet mismatch or a rule you want clarified — our support team handles those questions directly. Reach us through live chat on the fd7 site, or send a message through the contact form on your account dashboard. For wallet-related disputes involving bKash, Nagad or Rocket, have your transaction reference ready before you get in touch so we can locate the record quickly.

Live Chat Start a chat directly from the fd7 lobby or account page. Fastest path for terms questions, account disputes and wallet transaction concerns.
Account Dashboard Form Submit a written query through the contact form inside your account. Useful when you need a written record of a terms clarification or dispute.
Wallet Dispute Channel For bKash, Nagad or Rocket transaction issues, raise the case through support with your payment reference number included from the start.

Common Questions About fd7 Terms

These are the questions we get most often about how our terms work — covering account rules, wallet conditions, eligibility and what happens when something goes wrong.

These terms apply to anyone who opens or uses an fd7 account. Access depends on local law and your eligible region — it is your responsibility to confirm that use is permitted where you are.

Deposits are accepted via bKash, Nagad and Rocket. Each transaction is subject to both our terms and the individual wallet provider's own rules. Make sure the wallet is registered in your name.

Contact support through live chat and request a wallet update. We will ask you to complete an identity step sent to your registered mobile number before the change is applied.

The updated date shown at the top of this page changes every time we revise the terms. Continuing to use your account after a revision means you have accepted the new version.

Yes. Duplicate accounts, wallet misuse or activity outside eligible regions can result in suspension or permanent closure. We notify you via your registered contact before taking that step where possible.

Submit a closure request through the contact form in your account dashboard or via live chat. Any pending balance is reviewed against your registered bKash, Nagad or Rocket wallet before processing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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